This page covers the customer-facing parts of OEC administration.
The exact administration options depend on your environment and role, but the legacy manual shows three recurring admin areas that are still worth keeping in the new guide: user access, password policy, and audit visibility.
Depending on your permissions, you may be able to:
- add or update user access
- remove access that is no longer needed
- review which customer or depot scope a user can work in
- manage some password or security rules
- review audit or activity information for follow-up
Diagram placeholder: user lifecycle from access request to approval, verification, review, and removal
If your environment exposes a user access page, use it to check:
- who currently has access to the customer or depot
- which users have admin rights
- whether installers or partner users still need temporary access
- whether access matches the work each user performs
The legacy OEC admin pages used filtering and customer-specific views to help administrators review access quickly.
Screenshot placeholder: customer user access page or permission matrix
¶ Password And Security Settings
Some environments expose password settings only to the highest administrator rights.
If password policy is available, the legacy manual suggests reviewing settings such as:
- minimum password length
- password complexity or category rules
- password reuse limits
- password expiry period
- maximum failed login attempts before lockout
Use these settings carefully and make sure the policy matches your organization's security requirements.
Screenshot placeholder: password settings page in OEC
¶ Audit And Follow-Up
If audit visibility is available, it can help answer questions such as:
- who signed in
- which user made an administrative change
- when a user performed an action
- whether a follow-up is needed after a support or security issue
The legacy audit log focused on showing user actions over a selected period.
Screenshot placeholder: audit log or activity review page
Use this routine regularly:
- Review admin users and remove unnecessary elevated access.
- Check temporary installer or partner accounts after rollout or support work.
- Confirm that new users can access the right customer scope and nothing more.
- Review password and security settings when your policy changes.
- Keep a record of important access changes and when they were made.
Contact Observit support or your service owner when:
- user management is not visible in your environment
- access changes do not take effect as expected
- audit visibility is missing when you expected it
- password settings need a policy decision beyond local admin rights